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Sim Faces Change
Problem
- Sims faces' change to defaults when bringing a family from Create a Sim/Create a Family (CAS) into the game.
Cause
This is a bug in the Pets expansion pack. If a family is created in 'create a family/create a sim' and a dog or cat is included with the family, the faces of the sims in the family might lose their customizations and revert to maxis default faces when you move them in.
Solution
This issue is fixed in the Pets patch, which you can get here: http://thesims2.ea.com/update/
- Unpatched workaround: Create your family with sims only, move them in. Then create another family with pets only, and you can move them into the lot to join your family.
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Credits
Thanks go to tiggerypum for the original article.